.png)
Policies and Procedures
Able to Thrive is a registered NDIS provider. These are the policies and procedures that govern how we work, how we keep participants and workers safe, and how we hold ourselves to account.
Download our full Policy and Procedure Manual, or browse the controlled policies it contains below.
Download the Policy and Procedure Manual (PDF)Version 1.0 · Issued May 2026 · Supersedes V3 (May 2023)
Core Governance
Organisation-wide policies that apply across all of our activity.
- Governance Policy
- Conflict of Interest Policy
- Continuous Improvement Policy
- Risk Management Policy
- Human Resources Policy
- Staff Code of Conduct
- Disputes and Grievances Policy
- Information Management Policy
- Privacy and Confidentiality Policy
- Living Alone Risk Assessment Policy
- Behaviour Support Implementation Policy
- Specialist Disability Accommodation Policy
- Cyber Security and Acceptable Use Policy
Service Delivery and Operations
Service-line and operational policies covering how we deliver supports day to day, including incident management, medication, child safety and suicide prevention.
- Feedback, Compliments and Complaints Policy
- Incident Management Policy
- Medication Management Policy
- Mealtime Management Policy
- Management of Waste Policy
- Support Coordination Policy
- Child Safety Policy
- Child Safe Environment Policy
- Suicide Prevention and Response Policy
For a copy of any individual policy, or to request a policy in an accessible format, call 1300 095 012 or email info@abletothrive.com.au.
